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Privacy Policy


  • Registered as Travelo.vr branded as VERVE is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your information when you use our website or engage with our tour planning and luxury concierge services.

  • Information We Collect:

    1. Personal Information: When you use our website or engage with our services, we may collect personal information such as your name, email address, phone number, and payment details.

    2. Usage Information: We may collect information about how you interact with our website, including your IP address, browser type, device information, and pages visited.

  • Cookies: We use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can control cookies through your browser settings

  • How We Use Your Information:

    • Providing Services: We use your personal information to provide and customize our tour planning and luxury concierge services, including making reservations, arranging transportation, and organizing activities.

    • Communication: We may use your contact information to communicate with you about your bookings, respond to inquiries, and provide updates about our services.

    • Improving Services: We analyze usage data to improve our website, services, and customer experience.

    • Legal Compliance: We may use your information to comply with legal obligations, enforce our terms and policies, and protect our rights and property.

  • Data Sharing & Disclosure:

    • Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as hotels, airlines, and tour operators.

    • Legal Requirements: We may disclose your information in response to lawful requests from government authorities, court orders, or legal processes.

    • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a third party as part of the transaction.

  • Data Security:

    • We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

    • Despite our efforts, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. Therefore, we cannot guarantee the absolute security of your information.

  • Your Choices:

    • You may update or correct your personal information by contacting us directly.

    • You can opt-out of receiving promotional communications from us by following the instructions provided in the emails or contacting us.

    • You may disable cookies through your browser settings, although this may affect your ability to access certain features of our website.

  • Children's Privacy:

    • Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.

  • Updates to Privacy Policy:

    • We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website.

  • Cookies and Similar Technologies:

  1. We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small files stored on your device that track your preferences and activities. You can manage your cookie preferences through your browser settings.

  2. We may also use third-party analytics services such as Google Analytics to collect information about your interactions with our website, which helps us improve our services and marketing efforts. These analytics providers may use cookies and similar technologies to gather data about your usage patterns on our site.

  • Third-Party Links:

  1. Our website may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party sites you visit.

  • International Data Transfers:

  1. If you are accessing our services from outside India, please be aware that your information may be transferred to, stored, and processed in India, where our servers are located. By using our services, you consent to the transfer of your information to India and other countries where we operate, which may have different data protection laws than your country of residence.

  • Data Retention:

  1. We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to retain your information, we will securely delete or anonymize it.

  • Consent to Processing:

  1. By using our services or providing your information to us, you consent to the processing of your personal information in accordance with this Privacy Policy.

  • Updates to Your Personal Information:

  1. It is important to keep your personal information accurate and up to date. You can update your account details or contact us to request changes to your information.

  • Policy for Employees and Contractors:

  1. We have policies and procedures in place to ensure that our employees and contractors handle personal information responsibly and in accordance with this Privacy Policy. We provide training to our staff on data protection principles and security best practices.

  • Language of the Policy:

  1. This Privacy Policy is written in English. If there are any inconsistencies or discrepancies between the English version and translations into other languages, the English version shall prevail.

  • Contact Us:

    • If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at 

  • Effective Date: 19th January 2022

By using our website or engaging with our services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

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